Protecting Privacy

Learn how Health First Health Plans protects your personal health information and privacy. This page explains how your data is used, shared, and safeguarded, as well as your rights under federal privacy laws. You’ll also find important resources to help you understand our commitment to keeping your information secure and confidential.

Ethical Excellence.

Learn about our commitment to ethics in healthcare.

Other Resources.

Access additional compliance and ethics resources.

Ethical Obligations.

Understand your rights and ethical responsibilities.

HIPAA

The Health Insurance Portability and Accountability Act (HIPAA) gives individuals more control over their protected health information (PHI) and sets boundaries on the use and release of health records. It establishes appropriate safeguards that “covered entities” which include health plans, healthcare clearinghouses, and healthcare providers must implement to protect the privacy of health information. Some examples of PHI include names, addresses, diagnoses, treatment information, account numbers, and other information that can personally identify a patient or health plan member.

Notice of Privacy Practices

HIPAA Privacy and Security Rule FDR Training and Awareness

Member Rights and Responsibilities

We value our relationship with our members, and believe that setting clear expectations about our partnership is a critical part of earning your trust. These rights and responsibilities represent the cornerstone of our successful future, and we encourage you to become familiar with them.

Complete list of members rights and responsibilities