Benefit Information
For specific plan information click here to find your county and plans available.
Need extra help? Visit our UNO resource page.
Provider Directories
Health First Health Plans has proudly served the Central Florida community for nearly 30 years, with over 5,500 providers* available throughout 13 counties.
Online Provider Directory Search
Click here to order a copy of your provider directory, formulary, Evidence of Coverage, or Summary of Benefits.
2026 Printable English Medicare Provider/Pharmacy Directories:
(includes medical and supplemental providers) Updated January 2, 2026
Health First Health Plans has proudly served the Central Florida community for nearly 30 years, with over 5,500 providers* available throughout 13 counties.
Updated January 2, 2026 (includes medical and supplemental providers)
- Space Coast Area - Brevard and Indian River Counties. English | Spanish (coming soon)
- Greater Daytona Area - Flagler and Volusia Counties. English | Spanish (coming soon)
- Central Florida Region - Lake, Orange, Osceola, and Seminole Counties. English | Spanish (coming soon)
- Tampa Region - Hardee, Hernando, Highlands, Pasco, and Polk Counties. English | Spanish (coming soon)
Printable English Medicare Provider/Pharmacy Directory - (includes medical and supplemental providers) Coming soon
Printable Spanish Medicare Provider/Pharmacy Directory - (includes medical and supplemental providers) - Coming soon
Behavioral health providers - online search. Health First Health Plans partners with Optum to provide mental health and substance abuse services for our members.
Drug list and benefit check - for real time prescription drug benefit information from Express Scripts.
Note: The Secure (HMO) plan does not include coverage for Part D prescription drugs.
*Data as of 01/2026. Other providers are available in our network.
How to Contact Medicare
Visit www.medicare.gov, or call 1.800.MEDICARE (1.800.633.4227), 24 hours a day, seven days a week (TTY/TDD: 1.877.486.2048 for the hearing impaired).
Our Customer Service Representatives are dedicated to personally solving any problems you may have with us and our providers to your full satisfaction. If you prefer to contact the Centers for Medicare and Medicaid Services (CMS) directly, please visit Medicare's web site:
Medicare online complaint form
Medicare Beneficiary Ombudsman
Health benefit plans offered by Health First Health Plans, Inc. (HFHP) may be subject to limitations and exclusions. For costs and complete details, contact your employer, insurance agent or Health First Health Plans.
Y0089_EL110251_M | Accepted date: 10/01/2025
Last updated: 1/27/2026